Policy and procedure for member complaints
Approved April 20, 2002
- Member complaints concern the actions or inaction of other members, or Association services — for example the state of a property, road conditions, weeds, domestic animals, water or sewer service, fishing abuse, careless driving, or excess noise. All complaints must be filed with the GVM office, which keeps complaint forms for members. Any member, agent, agency, or staff member may file a complaint.
- When a complaint is filed, office staff determine (a) which agency or office should process or investigate it, and (b) what details are needed to act — where, when, who, a description, the rule being violated, and other facts.
- The Association will not directly enforce another agency’s rules (State, County, and so on). It may, however, file a complaint with the appropriate authority when appropriate.
Complaint form
The GVM Complaint Form covers Road & Recreation, Water & Sewer, and Architectural Review concerns. Your name as the person filing is kept confidential.
No documents posted here yet. Call the office at 970-493-6812 if you need something.
Forms are also available at the GVM office, Gate 8, Monday–Friday 8:00–4:30.